oketbet Privacy Policy

1. Introduction

oketbet ("oketbet," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the oketbet online gaming platform, including the oketbet website and any associated mobile interfaces (collectively, the "Platform"). This Privacy Policy ("Policy") describes how oketbet collects, uses, discloses, stores, and protects your personal data when you interact with the Platform.

This Policy is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account, completing the oketbet login process, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with oketbet's Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions with respect to data privacy matters, this Policy shall prevail.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, oketbet acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and Platform visitors. As PIC, oketbet determines the purposes and means of processing your personal data.

oketbet has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.

Where oketbet engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with oketbet's instructions and applicable Philippine data privacy law.

3. Personal Data We Collect

oketbet collects the following categories of personal data from players and Platform visitors:

oketbet does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for regulatory compliance purposes, in which case your explicit consent will be obtained.

4. How We Collect Your Data

oketbet collects personal data through the following means:

• Direct collection: Information you provide when registering an oketbet account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies (see Section 8).
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.
• Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.

5. How We Use Your Personal Data

oketbet uses your personal data for the following purposes:

• To create, manage, and maintain your oketbet account, including processing your oketbet login and verifying your identity.
• To process deposits and withdrawals in Philippine Peso via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide access to oketbet's games, including live casino, slots, bingo, fishing games, and sports betting.
• To communicate with you regarding your account, transactions, promotions, and platform updates.
• To comply with oketbet's legal and regulatory obligations under PAGCOR regulations, RA 10173, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited conduct on the Platform.
• To enforce oketbet's Terms & Conditions and other applicable policies.
• To monitor and support responsible gaming, including administering self-exclusion requests and deposit limit settings.
• To improve the Platform's performance, user experience, and game offerings through analysis of aggregated usage data.
• To send you marketing communications about oketbet promotions and offers, where you have provided consent or where permitted by applicable law.

oketbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

6. Legal Basis for Processing

oketbet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and oketbet, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with oketbet's obligations under PAGCOR regulations, AMLA, RA 10173, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for oketbet's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and certain cookie-based tracking activities.

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing and Disclosure

oketbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. oketbet may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with PAGCOR requirements.
• Game providers: Licensed game software providers whose games are available on the oketbet Platform, to the extent necessary to deliver the gaming service.
• Fraud prevention and security partners: Third-party providers engaged to detect and prevent fraud, money laundering, and other prohibited activities.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by oketbet, subject to strict confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of oketbet's business or assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom oketbet shares personal data are contractually required to maintain the confidentiality and security of that data and to process it only in accordance with oketbet's instructions and applicable Philippine data privacy law.

8. Cookies and Tracking Technologies

oketbet uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your oketbet login session, and collect usage data for analytics and security purposes. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your authenticated session after oketbet login. These cannot be disabled.
• Performance cookies: Collect anonymized data about how visitors use the Platform, helping oketbet identify and fix performance issues.
• Functional cookies: Remember your preferences, such as language settings and game display options, to personalize your experience.
• Analytics cookies: Used to understand aggregate user behavior on the Platform, enabling oketbet to improve its services over time.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the oketbet Platform. oketbet does not use cookies to serve third-party advertising.

9. Data Retention

oketbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your oketbet account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA requirements.
• Transaction and financial data: Retained for a minimum of five (5) years following the date of the transaction, as required under the Anti-Money Laundering Act and PAGCOR regulations.
• Customer support communications: Retained for three (3) years following resolution of the relevant support interaction.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated or anonymized.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, oketbet will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where deletion is not immediately possible due to technical constraints, oketbet will isolate the data from further processing until deletion can be completed.

10. Data Security

oketbet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the oketbet Platform.
• Encryption of sensitive data at rest, including financial data and government ID information.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication requirements for administrative access to oketbet's systems.
• Staff training on data privacy obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, oketbet will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with RA 10173.

11. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oketbet:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed — as set out in this Policy.
• Right of access: The right to request a copy of the personal data oketbet holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by oketbet.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to oketbet's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on oketbet's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe oketbet has violated your data privacy rights.

To exercise any of the above rights, please contact oketbet's Data Protection Officer using the contact details in Section 15. oketbet will respond to all verified data subject requests within fifteen (15) business days of receipt. oketbet may request proof of identity before processing any data subject request.

12. Children's Privacy

The oketbet Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations administered by PAGCOR. oketbet does not knowingly collect personal data from individuals under the age of 21.

If oketbet becomes aware that personal data has been collected from an individual under the age of 21, it will immediately close the associated account, delete the personal data, and report the matter to PAGCOR as required. If you believe that a minor has registered an oketbet account, please contact our customer support team immediately.

oketbet employs age verification procedures during the registration process to prevent underage access to the Platform. These procedures include collection of date of birth information and, where required, documentary verification of age.

13. Cross-Border Data Transfers

In certain circumstances, oketbet may transfer your personal data to recipients located outside the Philippines — for example, to game software providers or technology partners whose servers are located in other jurisdictions. Any such cross-border transfer of personal data will only be carried out where:

• The recipient country provides an adequate level of data protection as determined by the NPC; or
• Appropriate safeguards are in place, such as contractual clauses approved by the NPC; or
• The transfer is necessary for the performance of your contract with oketbet; or
• You have given your explicit consent to the transfer.

oketbet will not transfer your personal data to jurisdictions that do not provide adequate data protection without first implementing appropriate safeguards and, where required, obtaining NPC approval.

14. Updates to This Privacy Policy

oketbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or oketbet's data processing practices. The date of the most recent revision will always be displayed at the top of this page.

When material changes are made to this Policy, oketbet will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the oketbet Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how oketbet protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or oketbet's data processing practices, please contact our Data Protection Officer:

Email: [email protected]

General Support: [email protected]

oketbet's customer support and Data Protection Officer are available 24/7 and can assist players from all regions of the Philippines, including Metro Manila, Cebu, Davao, and Quezon City. All data privacy requests will be acknowledged within three (3) business days and resolved within fifteen (15) business days.